Overview

Off-the-shelf tools rarely match your chairside → lab → delivery realities. We design and build a platform around how you work: instant case intake from scanners/CAD, a Trello-style lab board, PACS/VNA and file bridges, courier hand-offs with proof, and payments—without bouncing across systems. We integrate what you already use (3Shape, Exocad, TRIOS/iTero/Medit, Dentrix/Open Dental, Stripe). HIPAA/GDPR aware from day one.

Who we help

Clinics

Create cases chairside, track status, approve, pay.

Labs

Smart intake, production boards, QA/remakes, courier hand-offs.

Couriers

Chain-of-custody, route manifests, proof of pickup/delivery.

Admins

Roles, audit, integrations, compliance, reporting.

Core Modules

Case Intake & Tracking
  • Chairside intake: TRIOS/iTero/Medit files, photos, Rx, notes
  • Auto-validate required fields (shade, material, due date)
  • Live status: Submitted → In design → In production → QC → Shipped → Delivered
  • Import STL/PLY/OBJ; export to 3Shape/Exocad toolpaths
  • Versioning; compare revisions/diffs
  • Automatic file housekeeping & storage lifecycle
  • @Mentions, lab–clinic chat, structured approvals
  • Pre-production mockups for sign-off
  • Templates for common questions/change orders
  • RBAC, SSO, encryption in transit & at rest
  • PHI access logging, audit trails, data retention policies
  • BAA support, data residency options
  • Queues by step: design, milling, pressing, staining, QA
  • Work timers, due-by SLAs, bottleneck alerts
  • Split/merge jobs, kitting, remake workflows
  • Clinic → Lab payments (Stripe), saved cards, invoices
  • Patient co-pay links, optional payment plans
  • Calendar slots, reminders (SMS/email), rescheduling
  • QC checklists, photo capture, failure categories
  • Root-cause tags; auto-create remake with lineage
  • Dashboards: remake rate by material, clinic, technician
  • DICOM viewer, 2D/3D renders, annotations, measurements
  • Store/retrieve to PACS/VNA; patient-centric record
  • Role-based access to PHI with full audit trail
  • Pickup requests, labels/manifests, route batching
  • Driver app: barcode scan, photos, e-sign, GPS timestamps
  • Delivered/attempted/exception codes update case status
  • Turnaround time by case type, per clinic/technician
  • On-time %, remake %, first-pass success
  • A/R aging, top materials, workload forecasting

Integrations

Scanners & CAD/CAM

PACS/VNA & Imaging

Biz Ops

Typical Workflows

1. Clinic → Lab

Scan chairside → attach Rx & photos → pick material & due date → auto-validate → case lands on lab board.

2. Lab → Courier → Clinic

Batch ready cases → generate labels/manifests → driver scans at pickup → GPS-stamped delivery → case auto-closes and invoices.

3. Change & Approval

Scan chairside → attach Rx & photos → pick material & due date → auto-validate → case lands on lab board.

Roles & Access

Admin

org settings, users, integrations, compliance, billing

Clinic

create cases, payments, approvals, messaging

Lab Tech/Manager

production steps, QC, remakes, inventory

Courier

pickups/deliveries only (least-privilege PHI)

Ready to map your build.

Start with a 30-minute discovery call. We’ll map your current process and
propose a tailored demo path.

FAQ

No—we connect to them. You keep your scanners/CAD; we orchestrate workflow, data, and ops.

Yes. We’ll sign a BAA and implement HIPAA/GDPR controls (RBAC, audit, encryption, retention).
Cloud-first with optional on-prem bridges for imaging/PACS or file shares.
Yes-CSV/ETL plus file ingest; we’ll map legacy statuses to the new model.

Ready to modernize your clinic–lab workflow?